Troubleshooting

for HDL-GXW series

Manual Top

Troubleshooting

(Mac OS)
This product is directly connected but the setup screen for this product is not displayed.

Cause

The connection is incorrect.

Solution

Make sure that power supply of this product is turned on ([POWER] LED is illuminated), and that cable is connected to LAN ([ACT/LINK] LED at the back is illuminated or flashing.).
[[ACT/LINK] LED is not illuminated or flashing]

Make sure also that the indicator LEDs on the LAN port on the computer or the hub side to which this product is connected are illuminated or flashing.

Cause

The IP address settings on this product and the Mac do not match.

Solution

In order to directly connect the Mac to this product and open up the setup screen, do the following set up;

Check the [STATUS] LED on this product.

The [STATUS] LED flashes red

The IP address of this product has been set as 192.168.0.200.
Set the IP address of the computer to 192.168.0.xxx. For instructions on the setup procedure see section 2 below.

The [STATUS] LED flashes green

The IP address of this product has been assigned the value that was set in the set up screen.
Set up the IP address of the computer to match the IP address that was set up for this product. For instructions on the setup procedure see section 2 below.


		IP address of this product unknown. See the section [Forgetting the IP address set up for this product]

Set up the IP address of the computer.
Set the IP address on the computer with the same segment address on this product.

Example: If the IP address of this product is 192.168.0.200, set the IP address on the computer to 192.168.0.123


		If you don't know how to set up the IP address on the computer, see: [Determining the IP address of the computer.]

After setting up of the IP address is complete, start up Internet Explorer and enter the following in the address field and open.

http://192.168.0.200/ *When the IP address of this product is 192.168.0.200.


		If the IP address of this product has been changed, enter the changed IP address.

Cause

Operation is restricted by security-related software.

Solution

Sometimes the firewall function of security-related software may restrict operation.
When this happens try disabling the firewall function temporarily when setting up this product or changing the setting so that the software of this product is unaffected by firewall.
Consult the security-related software vendor about settings relating to the firewall function.

Cause

The IP address that was set up for this product previously is wrong or not properly set up.

Solution

Restore the IP address of this product to factory default(192.168.0.200) with the reset button.
See [Return to factory default]

After restoring the IP address to factory default, re-set up the IP address of this product from the beginning.
[Determining the IP address of the computer.]

Cause

The web browser is set up to connect to the Internet through proxy.

Solution

If the browser has been set up to use a proxy server, the setup screen of this product will be unavailable. Set up the browser so as not to use a proxy server.


		Make sure to return to the original proxy setting after the setting up of this product is complete

1	Select the [Apple Menu]-[Location]-[Network Preferences...]
2	Click on the [Proxies] tab and set up the followings;
3	After setting up is completed, click on the red button with the "X" mark at the top left corner to close the window.
Setup is complete.

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