Troubleshooting

for HDL-GXW series

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Troubleshooting

Accessing data stored on additional hard disks specifically formatted, when this product is out of order.

Solution

When the shared folder is inaccessible for some reason, run "Data Restoration" to restore files from the specifically formatted disk by following the procedure below.

When running "Data Restoration", all files in all the shared folders created on the specifically formatted disk selected will be moved to the [Restore] folder in the default shared folder, keeping the folder structure as is to allow access to these files.
In this case, the settings information of all the shared folders created on this disk is deleted and only the default shared folder remains.

The default shared folder is a folder which all users can access, and its name is given as followings.

For the built-in HDD; "disk"
For the eSATA HDD1; "esata1"
For the USB HDD1; "usbdisk1"
For the USB HDD2; "usbdisk2"


		When running "Data Restoration", all data on the selected disk will be restored and stored onto the default shared folder accessible to all the users in the network. For this reason, if there should be any important data, disconnect this product from the network, and connect it to the administrator's computer on a one-on-one connection. Run "Data Restoration", copy, backup or delete the files restored from the selected disk.

[How to restore]

Connect this product and the computer used for setting up to the network.

Start up this product and the browser on the computer used for setting up, then enter the following URL

http://hdl-gxw/gate/restore.cgi (*) (for Windows)
http://IP address of this product/gate/restore.cgi (for Macintosh)

*	This is an example setting when the initial value "HDL-GXW" is used as HDL-GXW name. If HDL-GXW name has been changed, the "HDL-GXW" should be changed to the same name accordingly.

A screen for selecting the disk from which data is to be restored is displayed.

Select the disk from which data is to be restored and click [OK].

A screen for confirming to run [Data Restoration] is displayed.

A caution message is displayed. Confirm the content and click [OK] to go ahead.

"Data Restoration" begins.

DO NOT run any other applications or tasks while [Data Restoration] is running, which is indicated by the [STATUS] LED flashing.

When the [STATUS] LED stops flashing and illuminates, "Data Restoration" is complete.
Click "Check result" button.

The result of "Data Restoration" is displayed

"Data Restoration" is complete

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