Welcome to I-O Data Device USA, Inc.

Important Safety Notice

To our customers who have Network Hard Disk Drive
(Model Number: UHDL-160U or UHDL-300U)

In cooperation with the U.S. Consumer Product Safety Commission, I-O Data Device USA, Inc. is voluntarily recalling about 740 AC adapters (Model Number: IO-ACADP1510UL) sold with its Network Hard Disk Drives (Model Number: UHDL-160U or UHDL-300U).

I-O Data Device USA has recently become aware of a problem with a small number of these adapters which can overheat and slightly deform or melt, posing a burn hazard to consumers. I-O Data Device USA has received three reports of the adapters that appear to have been overheating and slightly deforming or melting. No injuries have been reported.

Please stop using this adapter immediately, and contact our recall hotline at I-O Data Device USA toll-free at 1-877-878-2926 to obtain information on exchanging your adapter for a replacement adapter. Both the replacement adapter and the shipping cost will be free of charge. You can also participate in the recall by using the contact form here.

We regret any inconvenience this may cause and appreciate your cooperation in this recall.

Go to regular product and support web site click here   Go to CPSC Press Release click here